George Smart
The best advice I can give is to talk with Jo to assess whether you need them to get involved. Jo will not suggest unnecessary work. You get more than the extra mile and you get a true and valued member of your core team. Jo is now central to the day to day of my company and I listen to her insight when it comes forward planning. A I believe you have to earn respect and I have it now in bucket loads for Jo, Lisa and Clara, not that I perhaps always show it!